Who We Are
The Big Content Alliance is made up of seasoned professionals, with decades of experience. We provide one unified team, best suited to your needs and organizational dynamics.
AvenueCX
We help organizations control and realize the value of their content across the enterprise. We do this by understanding your content, advocating for realistic solutions and evaluating those solutions over time. We are experts in enterprise content strategy, personalization, performance-driven solutions and omnichannel content strategy.
ComBlu
ComBlu is an enterprise content strategy firm. We help organizations create a global view of content operations. That means objectively assessing the collective content experience for your key stakeholders and how well equipped your organization is to deliver that content efficiently – and then creating workable plans and programs to enhance both.
AvenueCX
Kevin P Nichols
Executive Director, Experience
Kevin is an award-winning thought leader, digital industry enthusiast and author with more than 21 years of professional experience. He was a key contributor to creating MIT OpenCourseWare, grew one of the largest content strategy teams in the world at SapientNitro and has worked on content for dozens of global brands. Recently, he has co-launched AvenueCX with Rebecca Schneider. He is author of Enterprise Content Strategy: A Project Guide and co-author of UX for Dummies. Kevin is also chair of Content Strategy Alliance Best Practices initiative.
AvenueCX
Rebecca Schneider
Executive Director, Content
Rebecca’s twenty-year career includes involvement in content strategy, library science and knowledge management. In 2010, she formed Azzard Consulting, a content strategy services and staffing firm, based on the conviction that there are good, better, and best ways to manage content. She continues and builds on that work with AvenueCX. Rebecca has guided content strategy in a variety of industries, including automotive, semiconductors, telecommunications, retail, financial services and international development. Rebecca obtained her Masters in Library Studies from University of Wisconsin-Madison. She current resides in the Boston metropolitan area.
ComBlu
Kathy Baughman
Founder
Kathy’s forte is enterprise content strategy, influencer marketing and thought leadership. Over the past 35 years, she has worked with both emerging brands and large enterprises in developing content and thought leadership strategies. Kathy has the ability to analyze a client’s current approach and offer unique, fresh perspective that leads to innovation and growth. She has written several research reports, white papers and eBooks including Content Supply Chain, the CMO’s Guide to Personalization, The Alchemy of Content and the Content Vortex. Kathy is on the board of the Word of Mouth Marketing Association.
ComBlu
Cheryl Treleaven
Founder
For more than 25 years, Cheryl has been developing content and thought leadership strategies and, in the process, has been instrumental in creating breakthrough approaches and methodologies. Her experience spans a range of industries– from technology and financial services to retail, professional services and healthcare. Cheryl has served as an integral member of her clients’ marketing teams, helping firms like Microsoft, Cisco, VMware, Capital One, Allstate, Intel, and Barclaycard tap into their stakeholder communities and build sophisticated content strategies, operations and influencer marketing programs. Prior to joining the firm, Cheryl led corporate marketing for several large, complex organizations.
ComBlu
Kevin Lynch
Founder
Kevin has a 30+ year career in strategic communication consulting. New product introductions, brand extension, market research and crisis management are among the numerous programs in which he has been involved. Working with major brands, Fortune 50 firms, viable start-ups and all sizes of organizations in between, Kevin has developed keen insight into market segmentation and influencer perceptions. An early student of Marshall McLuhan, he has always ascribed to the motto that the ‘Medium is the Message’ and never more so than today when content is such an important strategic asset for today’s B2B companies.
ComBlu
Steven Keith
Senior Consultant
Steven advises marketing and IT leaders and their direct reports on content operational issues, customer experience program infrastructure and enterprise marketing modernization. He designs, integrates and supports organizational marketing change and co-manages its impact. As chief digital strategist at a variety of organizations, Steven led change initiatives and content operations transformation for such organizations as IBM, General Electric, AICPA, Google, Lowe’s Home improvement, National Instruments and many others. Steven’s goal is to help organizations center operations around their customers. He is the leading thought leader on Quora for content and digital strategy.
ComBlu
Jennifer Voisard
Senior Consultant
Jennifer is a content expert, who leads engagements that focus on identifying the buying centers of B2B companies and creating the content strategy for each role in the group. Her forte is creating personas and mapping content journeys to discover how to hone the overall experience. Jennifer helps clients streamline processes to create efficiencies in the content operations. She has helped a diverse group of organizations including Cisco, 3M, VMware, Capital One, ARAG, Microsoft, Intel, Dell, BMO Harris and many others. Jennifer is ISO-certified in total quality management, specializing in data analysis, process design and dashboard development.
ComBlu
Pam Flores
Senior Consultant
Pam is an earned media and influencer marketing expert. She has helped create comprehensive thought leadership programs for GE, Verizon Wireless, BMO Harris, ARAG, KPMG, and many others.
She has more than 25 years of communications experience and enjoys learning the intricacies involved in such diverse industries and helping to solve their related communications problems. Known for her ability to manage multiple deadlines and priorities, Pam is simultaneously a content strategist, writer, project manager, event coordinator, and researcher. She is proficient on a variety of social and media management platforms.